Shipping & Handling

Nübe Decor uses the latest in online shipping technology and guarantees fast, easy and secure credit card transactions. We accept all major credit cards.  We offer free shipping on all items within the 48 Continental United States.  For orders outside of the 48 Continental United States, please contact our Customer Service Team for a shipping quote.

Orders by phone are also welcome at 718-492-6233.

In order to ensure fast and safe delivery of every order, we use FedEx Ground shipping services to ship smaller items, on all orders. We ship daily Monday through Friday, excluding National Holidays.  If your order is received by 3 pm EST, it will be shipped the same day.  Orders received after 3 pm EST, will ship the next business day. 

We also offer expedited shipping services upon request for an additional fee.  Please contact us for a quote if you require expedited shipping for your order.  

FURNITURE DELIVERY POLICY

  1. Delivery hours are 8am-6pm Monday through Friday. Any special requests made outside of our standard delivery hours may incur additional expenses.
  2. An adult must be present to accept and sign for delivery of new furniture.
  3. Our deliveries are fully insured from the warehouse to your door.
  4. All items must be inspected for damage upon arrival. All damage must be recorded on the delivery receipt or bill of lading.
  5. Delivery insurance only covers issues indicated on the delivery receipt or bill of lading. Nübe Decor, nor the shipping carrier, shall be held liable for any issues that are not noted appropriately.
  6. Unless advised otherwise by Nübe Decor, all things on the order must be accepted and signed for to settle any issues, including damage, defects, missing, or incorrect items. Nübe Decor will fix the issue by replacing, refunding, or repairing the item as justified, in its discretion.
  7. Photograph any visible damage as proof.
  8. Cover and protect your floors and walls before delivery, as Nübe Decor and the carrier are not responsible for any damage to your personal property.
  9. Missed delivery appointments may incur a delivery attempt fee of $0.75* per pound.
  10. To prevent rescheduling fees, please tell us at least two days before the scheduled delivery date.
  11. Prior to delivery, please clear the area. Our delivery team cannot remove old furniture.
  12. For items held in our warehouse for more than 30 days, a monthly storage fee of $50 per piece will apply. It's crucial to understand that some products, like mattresses or dining tables, are made up of numerous pieces. For example, a bed may have multiple components. If you notice any damage, please notify our customer service department within 24 hours of delivery.

*If you notice any damage, please notify our customer service department within 24 hours of delivery.

We make an effort to be completely assured of all product colors, dimensions, and measurements by working closely with our vendors.  Nevertheless, the manufacturer has the right to alter the specifications at any time and without prior warning, so the information on our website may not represent the latest changes.  Certain goods may appear differently in pictures than they do in person in terms of color.  There are several reasons why this may happen, such as the lighting in a photo shoot or the display on your monitor.  We make every attempt to accurately display our items and will continue to do so.  Any inquiries about color, measurements, or specs must be addressed before placing your order.  If not properly addressed, Nübe Decor will not be held liable.  If you are unsure about something or have any questions, please contact one of our specialists for assistance.  Do not hesitate to call us!  We are here to assist you at every stage of the process.